Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage. Busy contact centers handle millions of conversations across ...

Generative artificial intelligence is causing the demand for data centers to explode, bringing with it a host of operational and energy challenges. Proptech firms are trying to come up with solutions ...

ACHESON, Alberta--(BUSINESS WIRE)--CES Corporation, the manufacturer of Intelliflex and a leader in modular data center solutions, is pleased to announce a strategic partnership with World Wide ...

Data center power is the lifeblood of modern digital infrastructure, enabling everything from cloud computing to AI, and requires substantial energy for servers, cooling, and other essential systems.

Managing IT hardware and software systems and services is an increasingly complex task as IT networks become more disbursed. While cloud computing has become a significant component of the IT ...

The way we produce and consume energy is changing. Electricity demand is skyrocketing, with levels expected to increase more than 50% by 2050. In addition to increasing demand, the world is faced with ...

Tech giants and venture capital firms are driving a sudden wave of investment in an emerging technology that may make artificial intelligence data centers significantly faster and more energy ...

Proven tools matter. Contact center technology succeeds when it improves FCR, AHT or CSAT, not when it simply adds more features. Agent support wins. AI and automation deliver when they amplify agents ...

Improve engagement with modern contact center technology Examine how Contact Center as a Service (CCaaS) solutions are transforming engagement and service delivery in higher education by providing ...