What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...
Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...
Deploy 5 autonomous AI agents for your small business. This guide covers lead capture, meetings, content & more. Learn to ...
A couple of weeks ago Salesforce launched Agentforce 3 to provide fast time to value and help to answer ROI questions about agentic AI. As the software evolves at pace, Salesforce itself is jumping ...
SAN FRANCISCO, Feb. 25, 2025 /PRNewswire/ — Jotform, a leading online form builder and automation platform, is revolutionizing customer service with its launch of Jotform AI Agents. Jotform’s ...
Editor’s note: Carl will lead an editorial roundtable on this topic at VB Transform next week. Register today. OpenAI has released a new open-source demo that gives developers a hands-on look at how ...
DataDome Bot Protect supports Web Bot Auth, enabling cryptographic verification of AI agents to eliminate fraud risk while maintaining business continuity.
German startup Parloa raises $350 million at a $3 billion valuation to build and manage fleets of A.I. agents for enterprise customer service.
AI contact center technology is fundamentally reshaping customer service, combining automation, virtual agents, AI agent assist, and voice bot technology. Platforms like Bright Pattern offer scalable, ...
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